Truce Tips
Truece Pricing, Billing, and Subscriptions
Table of Contents
- Do I have to pay to use Truece?
- I have a family member/friend who is co-parenting. Can I give a gift subscription?
- Can I donate an Enhanced or Premium subscription to someone in need?
- How do I cancel my subscription or downgrade?
- Can I get a refund?
- What are the subscription options?
- Can legal professionals, parenting plan evaluators, mediators, receive a discount for their clients?
Do I have to pay to use Truece?
No, the Standard tier of Truece is free.
I have a family member/friend who is co-parenting. Can I give a gift subscription?
Yes! Contact the Truece Team at support@truece.com to give the gift of Truece.
Can I donate an Enhanced or Premium subscription to someone in need?
Yes! You can choose the recipient if you wish, or the Truece Team can select a recipient in need. Contact the Truece Team at support@truece.com to donate a subscription.
How do I cancel my subscription or downgrade?
Contact the Truece Team at support@truece.com to cancel.
Can I get a refund?
If you are having issues with a product, there may be other options before you uninstall it. If you need Technical Support with your Truece account, please contact Truece Support via e-mail at support@truece.com or call 800-397- 3112.
You have 60 days to cancel your Truece subscription. Visit
https://truece.com/legal/refund-policy/ for a full description of terms and conditions.
What are the subscription options?
There are 3 subscriptions tiers: Standard, Enhanced, and Premium.
Standard Tier includes:
• Price — Free
• Full Suite of App Features
• Messenger
• Expenses
• Parenting Time
• Calendar
• Notes
• Unlimited linked users/accounts
• Basic Reporting
• 60 Days Retrieval of Data History
ENHANCED Tier includes:
• Price — $4.99 per month
• All Standard Features
• Enhanced Reporting with Smart Searching
• Unlimited Retrieval of Data History
• Advanced Printing and Sharing Options
• 3 GB of Secure File Storage
PREMIUM Tier includes:
• Price — $99 per year
• All Enhanced Features
• 5 GB of Secure File Storage
• 1 hour of Professional Legal Consultation
• Parenting Plan support and integration
• Shared Calendar Import
• Smart Expense and Budgeting Features
Can legal professionals, parenting plan evaluators, mediators, receive a discount for their clients?
Yes! Contact the Truece Team at sales@truece.com and one of our Sales Associates will contact you with further information.
I still have questions … who can I contact?
- Technical Support: support@truece.com
- Pricing / Billing / Subscription: sales@truece.com
- Truece Careers: support@truece.com